Shipping:
In order to make your shipping experience as fast and simple as possible, Lorenzé Collection is proud to work with a reputable and trusted delivery partner.
Once your order has been placed and processed, we will provide you with a tracking number so you can keep an eye on your item and remain up to date with its delivery time.
Whilst we will do all we can to ensure your items are packaged securely and delivered on time, there may be an unlikely event in which delays occur due to reasons that are out of our control. In such circumstances, we will work with you to ensure the issue is resolved and that you receive your item as quickly and safely as possible. We thank you for your patience and understanding.
Duties and Taxes/ Liability and Customs:
Lorenzé Collection does not take liability for any taxes of any kind. Similarly, we are not liable for any costs associated with customs. In the situation that duty taxes are incurred, or additional costs are incurred due to customs, our customers will be liable for such.
